The Special Recognition Award is an Ad hoc award given to individual pieces of work or initiatives that have shown excellent safeguarding outcomes for residents and communities. This could include protecting people, raising awareness of safeguarding or identifying concerns and acting in a way that delivers excellent results.

Below are some Special Recognition Awards winners.  

Heathside Supported Living Staff Team

On the 28th of April 2025 a member of staff from Heathside was asked to work, she wasn’t rostered but went in to support the team. Whilst in work the member of staff began to feel unwell and was waiting to be taken by her partner to A&E on the advice of the ambulance service. Whilst waiting and being supported by the team, the member of staff had a heart attack and stopped breathing. The team at Heathside launched into action and worked together to commence CPR and one of the staff ran to the local Spar shop to get a defibrillator. The team worked on the member of staff for over 20 minutes and were able to get a pulse after using the defibrillator machine.

Following arrival of the ambulance and further treatment on site the staff member was transported to Salford Royal and designated as critical. Due to the rapid response of the team the lady has made a good recovery and was discharged a few days later. This was very much attributed to the care she had received from the staff team and their quick thinking. The Staff member visited Heathside after being discharged from hospital to thank everyone for saving her life.

The staff member recognises that she could have been home alone when she had the heart attack and is grateful for the care and support received.

Natalie, Registered Manager at Heathside, accepted the Special Recognition Award on behalf of the Heathside Team.

A truly special team, saving lives.